Provo Family Dentistry
Dental • Provo, UT
What patients say
Patients praise
- Friendly, welcoming, and professional staff
- Dentists and hygienists are described as caring, gentle, knowledgeable, and thorough
- Patients commonly report clear explanations, willingness to answer questions, and attention to comfort
- Efficient appointments, short waits, reminders, and emergency or urgent-care availability
- Clean, modern, calm office; reviewers mention good experiences for children and anxious patients
- Long-term patient loyalty and recommendations, including patients who continue traveling to the practice after moving
Common complaints
- A few older directory reviews describe the office as rude or unprofessional, but these are sparse and dated
- Yelp’s lower rating indicates more mixed experiences than the much larger Google review pool
In patients' words
"“They are full of tricks to get more money out of you! They recommend work that isn't necessary and isn't covered by insurance so you have to pay their exorbitant prices.”"
— Apple Maps excerpt quoting a Yelp reviewer, Tina S."“It was a last second appointment and they stayed open after hours to take care of an emergency for me. Terrific care and wonderful staff. Highly recommend!”"
— Apple Maps excerpt quoting a Yelp reviewer, Colby D."“The office staff are super friendly and efficient. The hygienists are well trained and offer helpful suggestions for better home care.”"
— Aggregated review listing, review dated December 3, 2025"“Dr. Flick is a dentist that cares for his clients” and promptly handled an unexpected broken-crown problem."
— Practice website’s patient-review page"“Dr. Wilson has done some good dental work for me, but the customer experience at the office has really gone downhill.”"
— LocalityBiz review excerpt, attributed to Dave B.More clinics in Provo
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