Urgent Care | Cape Cod Healthcare
Primary Care • Provincetown, MA
Ratings by platform
- Birdeye: 3.7/5 stars (68 reviews (for Cape Cod Healthcare Urgent Care - Sandwich location))
What patients say
Patients praise
- Convenient access to same-day, non-emergency care
- Clean and comfortable facilities
- Professionalism from some clinical and front desk staff
- Efficient service for some patients
Common complaints
- Difficulty with phone communication and reaching staff
- Confusion and complaints regarding insurance coverage, billing, and out-of-pocket costs for walk-in services
- Reports of canceled appointments and issues with specialist referrals
- Inconsistent patient experiences regarding front desk professionalism
In patients' words
"The facility is very nice looking, clean, and comfortable. Front staff were friendly enough. We were taken back within 30 minutes on a Saturday morning. The nurses and doc were easy-going but thorough."
— Patient review (localitybiz.com)"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Friendly staff at the desk tells me that the answering service that answers the phones... routinely gives out INCORRECT information to questions like 'do you offer Urgent Care'. Desk staff in PTown informs me that since July 1, 2025 they emphatically do NOT offer 'Urgent Care' and are NOT covered by private insurance."
— Patient review (localitybiz.com)More clinics in Provincetown
Outer Cape Health Services Provincetown Health Center - BlueHive
Patients praise: High quality of clinical care once seen by providers · Friendly and professional front desk staff in some instances.
Provincetown Health Center - Outer Cape Health Services
Patients praise: High quality of care when seen in person · Professional and helpful individual clinical staff/providers.
Contemporary Dermatology
Patients praise: Professional and attentive medical staff and physicians · Efficient and fast appointment scheduling, including for emergencies.
Cape Cod Vision Associates: Eye Doctors in Falmouth
Patients praise: Professional and knowledgeable doctors and staff · Efficient and friendly customer service.
Harbor Dental Associates | Home in Provincetown
Patients praise: Long-term patient loyalty (15+ years) · Responsive care for emergencies (same-day appointments for lost fillings).
Andrew Wang, MD at Outer Cape Health Services ...
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.