Provincetown Health Center
Primary Care • Provincetown, MA
Ratings by platform
- Birdeye: 4.2/5 (198 reviews)
What patients say
Patients praise
- High quality of care when seen in person
- Professional and helpful individual clinical staff/providers
- Effective follow-up from some providers
Common complaints
- Difficulty reaching staff by phone and long wait times
- Canceled appointments and lack of appointment availability
- Issues with referral processes and lack of communication
- Complaints regarding administrative staff and front desk management
- Frustration with billing, insurance coverage, and urgent care policies
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Second star because front desk staff themselves were very professional given the situation... other reviews give the actual service high marks."
— LocalityBiz ReviewMore clinics in Provincetown
Outer Cape Health Services Provincetown Health Center
Patients praise: High quality of clinical care once seen by providers · Friendly and professional front desk staff in some instances.
Cape Cod Healthcare Urgent Care
Patients praise: Convenient access to same-day, non-emergency care · Clean and comfortable facilities.
Contemporary Dermatology
Patients praise: Professional and attentive medical staff and physicians · Efficient and fast appointment scheduling, including for emergencies.
Cape Cod Vision Associates
Patients praise: Professional and knowledgeable doctors and staff · Efficient and friendly customer service.
Harbor Dental Associates
Patients praise: Long-term patient loyalty (15+ years) · Responsive care for emergencies (same-day appointments for lost fillings).
Andrew Wang, MD
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
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