Outer Cape Health Services Provincetown Health Center
Primary Care • Provincetown, MA
Ratings by platform
- Birdeye/Google: 4.2/5 (198 reviews)
What patients say
Patients praise
- High quality of clinical care once seen by providers
- Friendly and professional front desk staff in some instances
- Convenient location and availability for short-notice appointments
Common complaints
- Difficulty reaching staff by phone
- Long waits and last-minute appointment cancellations
- Issues with processing referrals to specialists
- Complaints regarding billing transparency and urgent care coverage
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"A big thanks to my Dr. Paul Fader. A week ago I went to Outer Cape due to AFIB. The staff and the doctor were most helpful. Dr. Fader contacted my EP team in Boston and we all developed a plan to follow."
— Birdeye patient reviewMore clinics in Provincetown
Provincetown Health Center
Patients praise: High quality of care when seen in person · Professional and helpful individual clinical staff/providers.
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Patients praise: Convenient access to same-day, non-emergency care · Clean and comfortable facilities.
Contemporary Dermatology
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Cape Cod Vision Associates
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Harbor Dental Associates
Patients praise: Long-term patient loyalty (15+ years) · Responsive care for emergencies (same-day appointments for lost fillings).
Andrew Wang, MD
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
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