QualCare | Primary Care Practice & A Group Medical Practice ...
Primary Care • Poughkeepsie, NY
Ratings by platform
- Tebra: 4.9/5 (611)
- QualCare/Quality Healthcare NY Testimonials Page: 4.83/5 (1186)
- LocateHub: 4.8/5 (583)
What patients say
Patients praise
- High praise for specific primary care physicians for being attentive, knowledgeable, and professional
- Appreciation for doctors taking the time to listen and explain treatments clearly
- Long-term patient loyalty to individual providers
- Convenient locations for primary care services
Common complaints
- Difficulty with administrative processes such as appointment scheduling and rescheduling
- Unresponsive or unprofessional office staff interactions
- Long wait times for appointments and follow-up communications
- Issues with prescription management and communication with pharmacies
- Technical difficulties with telehealth visit systems
In patients' words
"Dr. Chandani is one of the best doctors I have ever had. I have been a patient of Dr. Chandani for over 23 years and would never change him for any other doctor. He is a doctor who listens to his patients and goes out of his way to help understand the patient's situations."
— Tebra - Reviewer feedback"The most unprofessional incompetent group I have ever encountered. I had a telephone -visit scheduled for 10:45 am... No one ever came on when I called the office. I was greeted by a rude person who said you just have to wait until she calls you, I waited and waited. I never got a phone call."
— QualCare Testimonials Page - Reviewer feedback"The office visit was pleasant not rushed Dr Chandani took time to listen to my complaints and explained the test he is going to order and the next intervention after the test."
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