Northwell Health Primary Care at Poughkeepsie
Primary Care • Poughkeepsie, NY
Ratings by platform
- LocalityBiz/General Business Listings: Predominantly low ratings (1-2 stars) in public business directories for the primary care location (Multiple specific user reviews)
- SolvHealth, GoHealth, ZocDoc: Generally high ratings (4.5 - 4.7/5) for Northwell Health GoHealth Urgent Care locations in the area (Thousands of reviews (e.g., 2,712))
What patients say
Patients praise
- Positive feedback for staff friendliness and efficiency (specifically observed at GoHealth Urgent Care locations)
- Ease of scheduling appointments for routine services
Common complaints
- Reports of poor communication and failure to provide follow-up on medical issues
- Complaints regarding administrative staff, including rudeness and issues with phone scheduling/hold times
- Concerns about the experience level of staff (specifically related to the use of resident physicians)
- Instances of billing errors and difficulties resolving administrative or insurance-related issues
In patients' words
"They don't follow up on anything and make serious mistakes. Find a real primary doctor leave these guys alone unless your desperate."
— LocalityBiz review"The nurses are INCREDIBLY rude and just plain stupid... You have to repeat everything five damn times before they can get it straight."
— LocalityBiz review"What a wonderful experience! The young lady behind the counter was welcoming and efficient."
— Yelp review (regarding GoHealth Urgent Care)More clinics in Poughkeepsie
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