Mental Health - Naval Medical Center Portsmouth - Tricare
Psychiatry • Portsmouth, VA
Ratings by platform
- Trustburn: 2.8/5 (194 reviews) (194)
- Vivian Health: 4.5/5 (4 reviews) (4)
- WebMD Care: 5.0/5 (Multiple individual provider ratings available)
What patients say
Patients praise
- Compassionate mental health providers and staff
- Effective and thorough inpatient mental health programs
- Quality drug counseling services
- Professional emergency department care in some instances
Common complaints
- Unprofessional conduct by front desk and administrative staff
- Difficulties with administrative tasks such as FMLA paperwork processing
- Perceived poor customer service in some departments
In patients' words
"I've visited this place for mainly mental health related issues... the mental health providers here are among some of the best I have ever encountered. Also the inpatient mental health facility knocks the crap out of any other place in the Hamtpon Roads Area."
— Trustburn user review"They have a lot of attitudes... especially the people at the front desk. It's not the patient fault you have that job don't take it out on us."
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