Harbor Point Behavioral Health Center
Psychiatry • Portsmouth, VA
Ratings by platform
- Various review platforms including Google ratings: 2.3/5 (89 reviews)
What patients say
Patients praise
- Some staff described as loving by patients
Common complaints
- Reports of physical abuse, neglect, and rights violations by staff
- Congressional investigation cited the facility for systemic issues including physical violence against children and medication errors
- Chaotic environment and lack of proper communication with families
- Severe understaffing leading to mandatory, long shifts for workers and inconsistent care
- Peer-to-peer violence and unsafe conditions reported by patients and families
- Traumatizing experiences for children admitted to the facility
In patients' words
"I hated it at harbor point I just left 2 months ago... some of the staff were very aggressive and argumentative and the kids would wanna fight every day and staff would js ignore it... please don’t send your kids here it helps nothing they will js get worst and gain more trauma..."
— Online patient review"Harbor Point was mentioned 10 times in the report 'Warehouses of Neglect' from the U.S. Senate Finance Committee... including kicking and punching the child in the face... Staff gave children incorrect and/or mislabeled medications."
— WAVY TV investigative reportMore clinics in Portsmouth
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