Harbor Point Behavioral Health Care | Portsmouth, VA
Psychiatry • Portsmouth, VA
Ratings by platform
- Various review platforms including Google ratings: 2.1 to 2.3 out of 5 stars (89-93 reviews)
What patients say
Patients praise
- Some staff described as loving by patients
Common complaints
- Reports of physical abuse, neglect, and rights violations by staff
- Congressional investigation cited the facility for systemic issues including physical violence against children and medication errors
- Chaotic environment and lack of proper communication with families
- Severe understaffing leading to mandatory, long shifts for workers and inconsistent care
- Peer-to-peer violence and unsafe conditions reported by patients and families
- Traumatizing experiences for children admitted to the facility
In patients' words
"I hated it at harbor point I just left 2 months ago... some of the staff were very aggressive and argumentative and the kids would wanna fight every day and staff would js ignore it... please don’t send your kids here it helps nothing they will js get worst and gain more trauma..."
— Online patient review"Harbor Point was mentioned 10 times in the report 'Warehouses of Neglect' from the U.S. Senate Finance Committee... including kicking and punching the child in the face... Staff gave children incorrect and/or mislabeled medications."
— WAVY TV investigative reportMore clinics in Portsmouth
Mental Health - Naval Medical Center Portsmouth - Tricare
Patients praise: Compassionate mental health providers and staff · Effective and thorough inpatient mental health programs.
Physical Therapy Center in Portsmouth, NH
Patients praise: highly skilled, knowledgeable, and professional therapists · personalized, one-on-one patient care.
Cardiology
Patients praise: highly skilled and knowledgeable consultants and cardiac teams · prompt and life-saving interventions for critical emergencies.
Core Physicians Primary & Specialty Care – Portsmouth
Patients praise: attentive and kind doctors · great bedside manner.
Primary Care in Rhode Island
Patients praise: doctors are described as caring, thorough, and attentive listeners · staff is frequently noted as professional and friendly.
Comparing your options?
Browse other Psychiatry clinics, or filter by state and specialty to compare patient ratings.