Morrison Dental Group — Portsmouth, VA
Dental • Portsmouth, VA
Ratings by platform
- Birdeye (Aggregator): 4.8 out of 5 stars (640 reviews on Google)
- Yahoo Local: 3.5 out of 5 stars (18 reviews)
What patients say
Patients praise
- Friendly, welcoming, and helpful staff members, with specific praise for individual dental hygienists
- Efficient and accommodating scheduling, including same-day appointments
- Professional and knowledgeable care from dentists, who are reported to explain treatment plans clearly
- Clean, modern facility with advanced equipment
Common complaints
- Reports of poor dental work quality, such as crowns falling out shortly after placement
- Concerns regarding billing practices and insurance code usage
- Complaints about staff attitude, rudeness, and unprofessional behavior towards patients
- Scheduling issues, including unexpected cancellations and failure to update contact information
In patients' words
"Always a positive experience! Such a great welcoming and friendly dentist practice."
— Birdeye review"They do not deserve one star. Dr. Evan Rurak called me at home to lie about using a code that my dental insurance would accept..."
— Yelp/Yahoo Local review"my first review the crown he did put in fell out now I have to go to a different dentist. Crowns are not supposed to fall out."
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