OBGYN Services - Bon Secours Health System - FindHelp.org
Obstetrics and Gynecology • Portsmouth, VA
What patients say
Patients praise
- Some individual physicians noted for positive bedside manner and helpful, clear communication
- Hospital facilities sometimes rated favorably for compassion and overall patient care experience
Common complaints
- Reports of poor customer service and unprofessional office staff communication
- Billing disputes, including mis-billing and unauthorized changes to payment plans leading to collections activity
- Patient concerns regarding dismissive care and lack of thoroughness from providers
- General administrative frustrations, including long wait times and issues with scheduling or medical records handling
- Legal controversies regarding past credentialing of an OBGYN in the health system
In patients' words
"Everyone was VERY friendly. She was very friendly. I enjoy my visits, all my questions are answered and I alway leave feeling good."
— Zocdoc patient review for Western Branch OB/GYN, Portsmouth, VA"I was billed, set up a payment plan, and paid the account in full. One year later, they revoked my payment agreement... sent the amount to ANOTHER collection agency."
— Better Business Bureau complaint regarding billing practices at Bon Secours Health SystemMore clinics in Portsmouth
Naval Medical Center Portsmouth
Patients praise: Some patients report excellent care from specific departments such as bariatric/weight loss surgery and ICU staff · Professional and attentive demeanor of some individual physicians and nursing staff.
The Heart and Vascular Institute of Portsmouth Regional Hospital
Patients praise: highly skilled and knowledgeable consultants and cardiac teams · prompt and life-saving interventions for critical emergencies.
SEVA Foot and Ankle Center
Patients praise: Attentive and professional care, particularly from Dr. Vihang Bajani. · Successful surgical outcomes..
Bon Secours Cardiology, Portsmouth
Patients praise: Professional and friendly staff · Caring and attentive physicians who listen to concerns.
Morrison Dental Group
Patients praise: Friendly, welcoming, and helpful staff members, with specific praise for individual dental hygienists · Efficient and accommodating scheduling, including same-day appointments.
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