Health Services - Naval Medical Center Portsmouth
Obstetrics and Gynecology • Portsmouth, VA
Ratings by platform
- ObesityHelp: 4.63 out of 5 (55)
- Trustburn: 2.8 out of 5 (194)
- Medicare/HCAHPS Standardized Patient Survey: 72% recommend hospital (standardized HCAHPS metric) (1277 (standardized survey responses))
What patients say
Patients praise
- Some patients report excellent care from specific departments such as bariatric/weight loss surgery and ICU staff
- Professional and attentive demeanor of some individual physicians and nursing staff
- Positive feedback on hospital cleanliness and quiet environment in certain patient reviews
Common complaints
- Long emergency room wait times (over 3 hours on average)
- Concerns regarding staff communication and responsiveness in certain departments like OBGYN
- Inconsistent patient care experiences, particularly regarding labor and delivery and triage processes
- Reports of insufficient personal protective equipment for certain staff during past health crises
In patients' words
"I had a great experience at Portsmouth Naval Medical Center. Dr. Mann and the bariatric team were wonderful to me during my entire stay. The ICU nurses were great as well."
— ObesityHelp user review"The OB GYN Dept was horrible... I blame myself for not listening but I really hope things have changed."
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