Neurology Department - Naval Medical Center Portsmouth
Neurology • Portsmouth, RI
Ratings by platform
- WebMD Care (for Dr. Richard Ellis): 4.5/5 (24 reviews)
- WebMD Care (for Dr. Edwin Landaker): 4.0/5 (9 reviews)
- WebMD Care (for Dr. William Highlander): 4.0/5 (7 reviews)
- Vitals (for Dr. Richard Ellis): 3.9/5 (22 reviews)
- Vitals (for Dr. William Highlander): 3.7/5
What patients say
Patients praise
- Many providers are rated favorably for their expertise, kindness, and devotion to care
- Reports of professional and prompt service from some providers
- Positive feedback regarding staff responsiveness and efforts to meet patient needs
- Some patients highlight providers' ability to solve complex health problems where others could not
Common complaints
- Reports of long wait times for appointments and in the emergency room
- Occasional complaints regarding patient-provider communication or charting discrepancies
- Isolated reports of poor facility cleanliness
In patients' words
"Great prompt response from professional providers. Excellent wait time for Neurology appt. A large Roach Roaches in the waiting area."
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