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Family MedicinePortsmouth, RI

★★★★★4.9/51,125 reviews across 4 platforms

Ratings by platform

  • Southcoast Health (Dr. Julie DeLeo): 4.9/5 (695 ratings) (695 ratings)
  • Southcoast Health (Dr. Andrea Bond): 4.9/5 (282 ratings) (282 ratings)
  • Southcoast Health (Dr. Kathleen Zeller): 4.8/5 (134 ratings) (134 ratings)
  • Healthgrades (Sarah Buck-Herdrich, RN): 3.0/5 (14 ratings) (14 ratings)

What patients say

Patients praise

  • doctors are described as caring, thorough, and attentive listeners
  • staff is frequently noted as professional and friendly
  • high patient trust in established primary care providers
  • effective communication and follow-up care reported by many patients

Common complaints

  • occasional long wait times and delays during appointments
  • difficulties reaching office staff or nurses via phone
  • concerns regarding high staff turnover in some practices
  • strict administrative policies regarding payments and missed appointments

In patients' words

"Dr. DeLeo's office is so professional and everyone is so friendly and I absolutely adore Dr. DeLeo. She takes time, she takes interest, she cares about your health..."

Southcoast Health Patient Comments

"One downside is that the office seems to have a high staff turnover, which might explain why it's sometimes difficult to reach someone over the phone."

Healthgrades Patient Review

"Dr Zeller always addresses all my issues and really listens. She is always very thorough."

Southcoast Health Patient Comments

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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