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Care New England Medical Group

Family Medicine • Portsmouth, RI

What patients say

Patients praise

  • doctors are described as caring, thorough, and attentive listeners
  • staff is frequently noted as professional and friendly
  • high patient trust in established primary care providers
  • effective communication and follow-up care reported by many patients

Common complaints

  • occasional long wait times and delays during appointments
  • difficulties reaching office staff or nurses via phone
  • concerns regarding high staff turnover in some practices
  • strict administrative policies regarding payments and missed appointments

In patients' words

"Dr. DeLeo's office is so professional and everyone is so friendly and I absolutely adore Dr. DeLeo. She takes time, she takes interest, she cares about your health..."

— Southcoast Health Patient Comments

"One downside is that the office seems to have a high staff turnover, which might explain why it's sometimes difficult to reach someone over the phone."

— Healthgrades Patient Review

"Dr Zeller always addresses all my issues and really listens. She is always very thorough."

— Southcoast Health Patient Comments

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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