Mental Health - Naval Medical Center Portsmouth - Tricare
Mental Health • Portsmouth, VA
Ratings by platform
- Trustburn: 2.8/5 (194 reviews)
- WebMD (Dr. Neil Hines): 5/5 (4 ratings)
- WebMD (Dr. Richard Kaye): 5/5 (1 rating)
What patients say
Patients praise
- High quality of mental health providers and compassionate staff
- Positive experiences with inpatient mental health services and programs
- Professional and effective emergency care experiences
Common complaints
- Dissatisfaction with administrative and front-desk staff professionalism
- Difficulties and delays in processing administrative paperwork (e.g., FMLA)
In patients' words
"the mental health providers here are among some of the best I have ever encountered. Also the inpatient mental health facility knocks the crap out of any other place in the Hampton Roads Area."
— Trustburn user review"a lot of attitudes... It's not the patient fault you have that job don't take it out on us. We are a military family. We protect your freedom and you pay us with nonsense."
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