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Harbor Point Behavioral Health Care

Mental Health • Portsmouth, VA

★★☆☆☆2.2/5182 reviews across 2 platforms

Ratings by platform

  • FindMentalHealthFacilities.org: 2.3/5 (89 reviews)
  • Google (via Nursa): 2.1/5 (93 reviews)

What patients say

Patients praise

  • some residents reported personal progress and gratitude towards specific staff, therapists, or teachers

Common complaints

  • chaotic facility environment and inadequate supervision
  • high staff turnover and severe understaffing leading to mandatory long shifts for employees
  • poor communication with parents and family members
  • issues with medication administration and patient rights violations
  • reports of peer-to-peer violence among children

In patients' words

"I hated it at harbor point I just left 2 months ago... some of the staff were very aggressive and argumentative and the kids would wanna fight every day and staff would js ignore it... please don’t send your kids here it helps nothing they will js get worst and gain more trauma."

— FindMentalHealthFacilities.org Review

"They were giving her or attempting to give her medication that was not hers... Denying outgoing calls is actually a violation of their human rights."

— WAVY TV 10 Investigation

"Thank you for everything you’ve done for me and dealing with my ups and downs at any given moment. I never would have learned the things you taught me in here at my old home."

— Harbor Point Behavioral Health Center Website Testimony

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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