Brown Health Medical Group Primary Care

Patients praise

• Compassionate and attentive care from physicians
• Thorough medical explanations and active listening by providers
• Friendly and helpful front-office staff in many locations
• High standard of care and professional environment reported by long-term patients

Common complaints

• Difficulty with administrative tasks such as prescription refills and appointment scheduling
• Reports of poor communication or lack of responsiveness from office staff
• Occasional concerns regarding provider bedside manner or diagnostic thoroughness
• Frustrations with clinic policies and perceived lack of patient-centered care in some instances