Endocrinology | Bon Secours
Endocrinology • Portsmouth, VA
What patients say
Patients praise
- Professional and skilled medical care for specific procedures
- Positive bedside manner with certain providers
- Helpful treatment planning
Common complaints
- Difficulty scheduling appointments
- Concerns that providers do not listen or address specific patient concerns
- Long wait times
- Perceived lack of empathy or respectful communication from staff and providers
- General hospital feedback citing concerns over facility cleanliness and staff responsiveness
In patients' words
"He did not listen to my spouse or myself about her pains and problems and recent ct scans he had tunnel vision."
— Healthgrades patient review for Dr. Nabeel Mohamed"Talking to Dr. Matthias was fine, but ... staff wasn't friendly ... Long wait times."
— Healthgrades patient review for Dr. Dwight MatthiasMore clinics in Portsmouth
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Patients praise: Some patient experience metrics rated highly (e.g., clarity of instructions and time with patient for at least one endocrinologist profile) · Staff professionalism/politeness and clear directions were mentioned in general NMCP reviews (not specifically endocrinology clinic).
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