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Gary Burnstein Community Health Clinic

Pharmacy • Pontiac, MI

★★★★☆4.2/568 reviews across 1 platform

Ratings by platform

  • Birdeye: 4.2/5 (68 reviews)

What patients say

Patients praise

  • Staff and volunteers are frequently described as caring, passionate, and professional
  • High appreciation for the free services, including medical, dental, and pharmaceutical care provided to low-income/uninsured individuals
  • Clean, welcoming facility environment
  • Valuable community resource providing care that patients otherwise could not afford

Common complaints

  • Issues with communication and scheduling, including last-minute cancellations via text
  • Some reports of unprofessional or rude staff behavior in the dental department
  • Frustration over long wait times and unfulfilled service expectations

In patients' words

"Wonderful caring staff. Great care... They don't get paid so they do it for the love of helping."

— Birdeye Review

"Completely unprofessional, disorganized, possessed a lack of communication, rudeness, additionally this clinic does not keep their word, they will reschedule your appointment the day of..."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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