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Get Well Urgent Care

Urgent Care • Pontiac, MI

★★★★★4.8/5149 reviews across 1 platform

Ratings by platform

  • Solv Health: 4.77/5 (149 reviews)

What patients say

Patients praise

  • Friendly and compassionate staff and medical assistants
  • Efficient and fast service in some experiences
  • Convenient location and extended hours
  • Clean and pleasant environment at specific high-rated locations
  • Helpful medical guidance and pediatric-friendly care

Common complaints

  • Long wait times
  • Facility cleanliness concerns, including dirty floors and surfaces
  • Perceived rude or dismissive staff/physicians
  • Disorganized administrative processes and paperwork delays
  • Failure to follow up on diagnostic results

In patients' words

"My only issue with this place is the floors are always so dirty... There shouldn’t be broken pieces of suckers on the floor two days in a row, long strands of hair all over the floor, sticky stuff on the chairs and other surfaces... That is not acceptable."

— Patient review of Get Well Urgent Care of Pontiac

"By far the best Urgent Care I’ve ever been too. First, the employees are amazing and full of positivity. They know what they are doing and get stuff done. You actually feel safe there... I have to mention how beautiful and CLEAN the building is."

— Patient review of Springfield Urgent Care

"Concentra is notorious for being an awful clinic. The staff was so disorganized, wait time was awful, and they forgot to give me paperwork at the beginning which increased my wait time."

— Patient review of Concentra Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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