Eye Doctors, Eye Exams & Glasses in Pontiac at Oakland ...
Optometry • Pontiac, MI
Ratings by platform
- Healthgrades (Dr. Sherry Dustman): 5.0 out of 5 stars (based on 4 reviews) (4 reviews)
- Vitals (Dr. William Wilkinson): 3.7 out of 5 stars (6 ratings and 2 written reviews)
- Yahoo Local (Wilkinson Eye Center): 3.0 out of 5 stars (14 reviews)
What patients say
Patients praise
- Thorough, professional, and knowledgeable doctors
- Effective treatment and high-quality surgical outcomes (e.g., cataract surgery)
- Friendly and helpful staff in some interactions
- Convenient and efficient service reported by some patients
Common complaints
- Long wait times for appointments and in-office service
- Perceived decline in patient service quality over time
- Issues with billing or administrative errors, such as lens orders and appointment scheduling
- Perceived unhelpfulness or rudeness from front desk staff
In patients' words
"Today was my first visit but I am extremely pleased so far. Everyone was so friendly and efficient... My time spent waiting in the waiting room was impressively short."
— Amirikia Eye Center review by Rachel O."She understood what I'd been trying to explain to all the other drs I've seen and FINALLY, I have glasses I can actually SEE through, and it's incredible!"
— Healthgrades review for Dr. Sherry Dustman"The wait time is horrendous. Unbelievably it's actually got worse. Averaging 3 1/2 hours... Dr Biggs is very good....not sure I can do the wait again"
— LocalityBiz review for Oakland Eye Care by Timothy Hargreaves"Terrible patient service. I've been a patient here since 1997 and have noticed a complete downhill in patient care over the past two years."
— Yahoo Local review for Wilkinson Eye Center by Shannon K.More clinics in Pontiac
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