Pontiac Ophthalmologist
Optometry • Pontiac, MI
Ratings by platform
- WebMD: 4.5/5 stars (38 ratings)
- Vitals: 3.7/5 stars (6 ratings)
- U.S. News & World Report: 3/5 stars (7 reviews)
- Yahoo Local: 3/5 stars (14 reviews)
What patients say
Patients praise
- Clinical expertise in treating eye conditions like cataracts and glaucoma
- Friendly and thorough staff interactions reported by some patients
- Long-standing community presence in Oakland County
- Competent and capable care reported by long-term patients
Common complaints
- Long wait times for appointments
- Concerns regarding overbooking and office efficiency
- Mixed reports regarding follow-up and patient communication
- Decline in quality of patient service mentioned in recent reviews
In patients' words
"They were completely overbooked and my service suffered because of it. I have to follow up with the same office because Wilkinson didn't remove the chalazion..."
— Vitals"I've been a patient here since 1997 and have noticed a complete downhill in patient care over the past two years."
— Yahoo Local"I became a patient here this Summer and have been extremely happy with the people there. Everyone that I dealt with there was competent and capable."
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