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Pomona Valley Health Centers | Primary Care, Urgent Care logo

Pomona Valley Health Centers | Primary Care, Urgent Care

Primary CarePomona, CA

★★★★★4.8/52,595 reviews across 4 platforms

Ratings by platform

  • Birdeye (Claremont): 4.9/5 (982)
  • Birdeye (Crossroads): 4.8/5 (846)
  • Birdeye (Olsen Erik MD): 4.8/5 (726)
  • Yelp (via Apple Maps): 3.3/5 (41)

What patients say

Patients praise

  • Attentive and compassionate medical providers
  • Friendly, professional, and helpful office staff
  • Efficient appointment and registration processes, especially when booked online
  • Clean and well-maintained facilities

Common complaints

  • Inconsistent communication regarding referrals and medications
  • Occasional delays in appointment start times
  • Instances of reported poor bedside manner or staff rudeness
  • Some complaints about providers not listening to patient needs

In patients' words

"I have nothing but good things to say since joining PVHC Claremont group. Dr Hathaway is top notch... Great experiences from the staff and building to the doctor."

Birdeye review

"Don't come here. Zachary Harrison and his team are messy. His assistant, Cynthia, is rude and doesn't listen to my needs. They're horrible"

Yelp review (via Apple Maps)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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