Family Medicine Clinic | Pomona Valley Health ...
Internal Medicine • Pomona, CA
Ratings by platform
- rater8 aggregate for Family Medicine: 4.9 - 5.0/5.0 across various platforms/providers (Thousands (aggregate))
- Solv (Urgent Care): 1.0/5.0 (1)
- Birdeye (Claremont location): 4.9/5.0 (982)
What patients say
Patients praise
- Attentive, kind, and compassionate physicians and providers
- Professional, helpful, and friendly front-office staff
- Clean and well-maintained facilities
- Quality of care and effective communication from medical providers
- Simple and efficient appointment scheduling for many patients
Common complaints
- Difficulties with referral processing and insurance coordination
- Communication challenges when calling the office for follow-up or results
- Delays in receiving test results or appointment start times
- Inconsistent bedside manner reported among some support staff or technicians
In patients' words
"He’s the best doctor I’ve ever had. Very attentive and goes the extra mile to resolve any issues I may have. He sees me as a person not a patient."
— Patient review of Dr. James A. Meyers (via rater8)"I stand outside and call literally 20 times and no one answers... they can't give me the results over the phone so I have to make an appointment and wait another week just to get the results."
— Patient review (via Solv) regarding Urgent Care experience"It is easy for me to get appointments when I need them, and I am always seen on time. Every one of the staff is caring and responsive."
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