Pomona Valley Hospital Medical Center | Pomona CA Hospital
Internal Medicine • Pomona, CA
Ratings by platform
- Yelp: 2.5/5 stars (630 reviews) (630 reviews)
- Healthgrades: 68% patient recommendation rate
- Facebook: 84% recommend rating (2,381 reviews)
- Medicare.gov: 3.5/5 stars (Patient survey rating)
What patients say
Patients praise
- high patient recommendation rates on some social platforms
- praise for specific clinical care and kindness in certain instances
- generally positive ratings for outpatient and ambulatory surgery experiences
- some reports of clean facilities and effective communication from select staff
Common complaints
- long emergency room wait times
- perceived understaffing and unresponsiveness of nursing staff
- concerns regarding communication between providers and patients
- dissatisfaction with bedside manner and professionalism in some departments
In patients' words
"If you call nurses station they hang up or don't answer. They are short nurses and my treatment was very poor."
— Patient review (HospitalStats.org)"He was very professional and did a truly amazing job showing us much kindness and understanding."
— Yelp review"They are so incompetent that they almost killed my mother twice by over medicating her, trying to make more money on medications."
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