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Trusted Primary Care Physicians Near You

Primary CarePocatello, ID

★★★★★4.9/51,358 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Bradley Burton): 4.7/5 (17 reviews)
  • Healthgrades (Dr. Christina Reilly-Torres): 5.0/5 (12 reviews)
  • Portneuf Health (Dr. Kelli Christensen): 4.9-5.0/5 (630 reviews)
  • Birdeye (Dr. Sharla Clark): 5.0/5 (25 reviews)
  • West Family Medicine Website: 4.9/5 (674 reviews)

What patients say

Patients praise

  • highly valued physician empathy, active listening, and thoroughness
  • professional and knowledgeable staff across various clinics
  • efficient office management and ease of scheduling for many patients
  • comprehensive, multi-generational care that builds lasting doctor-patient relationships

Common complaints

  • concerns regarding billing policies and pressures for extra appointments
  • reports of administrative issues such as difficult scheduling, communication delays, and staff professionalism
  • isolated complaints about provider bedside manner and follow-up care
  • physical comfort of facilities, such as temperature control and equipment handling

In patients' words

"He listens intently and is compassionate as he works diligently to accurately diagnose each patient's conditions and concerns."

Healthgrades (Dr. Bradley Burton)

"She’s remarkably attentive & truly listens – I feel completely focused on and valued during our appointments. Her empathy is genuine and creates a comfortable, trusting environment."

Healthgrades (Dr. Christina Reilly-Torres)

"The BEST experience I've had with a physician visit. Shayna spent the time, answered all my questions and offered extensive information."

West Family Medicine Website

"My father saw Dr Martin for extreme lower back pain. Dr Martin ordered an MRI and gave vague instructions... Once results were back his office called, and recommended we see another dr. That was the last we heard, no calls back, no follow up, nothing."

Healthgrades (Dr. Brady Martin)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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