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Portneuf Medical Center

Primary Care • Pocatello, ID

★★★☆☆3.0/5

Ratings by platform

  • US News (Portneuf Medical Center Hospital-wide): 3/5

What patients say

Patients praise

  • High patient satisfaction reported for many individual primary care providers
  • Doctors praised for thoroughness, empathy, and strong listening skills
  • Efficient and friendly office staff identified in many positive reviews
  • High levels of trust in medical expertise for established family physicians

Common complaints

  • Reports of low hospital room cleanliness ratings
  • General patient experience scores slightly lower than national averages for some metrics

In patients' words

"Dr. Fernandez was extremely thorough by closely listening to my issues and discussing potential courses of treatment. He was very thoughtful in ensuring I was part of the decision making on health treatments."

— Portneuf Medical Center Patient Review

"Incredible listener, genuinely empathetic, and considers all the possibilities. Up to date with new medicine. His staff is as good as they get!"

— Healthgrades Patient Review for Dr. Travis Nielsen

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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