Primary care doctors in Pocatello, Idaho - Portneuf Medical Center
Primary Care • Pocatello, ID
Ratings by platform
- Portneuf Medical Center Provider Portal (Dr. Luis Fernandez): 4.9/5 (564)
- US News (Dr. Jordan L. Bailey): 5/5 (47)
- US News (Dr. Richard M. Maynard): 3/5 (52)
- US News (Portneuf Medical Center Hospital-wide): 3/5 (Not explicitly listed (aggregate))
What patients say
Patients praise
- High patient satisfaction reported for many individual primary care providers
- Doctors praised for thoroughness, empathy, and strong listening skills
- Efficient and friendly office staff identified in many positive reviews
- High levels of trust in medical expertise for established family physicians
Common complaints
- Reports of low hospital room cleanliness ratings
- Lawsuits alleging retaliation against staff regarding surgical instrument safety concerns
- General patient experience scores slightly lower than national averages for some metrics
In patients' words
"Dr. Fernandez was extremely thorough by closely listening to my issues and discussing potential courses of treatment. He was very thoughtful in ensuring I was part of the decision making on health treatments."
— Portneuf Medical Center Patient Review"Incredible listener, genuinely empathetic, and considers all the possibilities. Up to date with new medicine. His staff is as good as they get!"
— Healthgrades Patient Review for Dr. Travis NielsenMore clinics in Pocatello
Trusted Primary Care Physicians Near You
Patients praise: highly valued physician empathy, active listening, and thoroughness · professional and knowledgeable staff across various clinics.
Ophthalmologist Pocatello | Premier Eye Care E. Idaho
Patients praise: Professional and knowledgeable medical staff · Effective treatment of complex eye conditions like retinopathy and glaucoma.
West Family Medicine | Comprehensive Family Healthcare in ...
Patients praise: Friendly and knowledgeable staff and providers · Physicians who take time to listen to concerns.
Moonlight Mountain Recovery - Pocatello
Patients praise: Effective addiction and substance use recovery support · Helpful and professional staff/clinicians reported by some clients.
Opioid Addiction Treatment in Pocatello
Patients praise: Compassionate, caring staff and supportive treatment community reported by reviewers (Freedom Recovery) · Positive views of counseling/clinical staff and overall program helpfulness (Moonlight Mountain Recovery).
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