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West Family Medicine | Comprehensive Family Healthcare in ...

Family MedicinePocatello, ID

★★★★★4.9/51,745 reviews across 3 platforms

Ratings by platform

  • West Family Medicine Official Website: 4.91/5 (833)
  • Birdeye: 4.9/5 (867)
  • U.S. News & World Report (Dr. Brandon A. West): 5/5 (45)

What patients say

Patients praise

  • Friendly and knowledgeable staff and providers
  • Physicians who take time to listen to concerns
  • Compassionate and expert healthcare
  • Personalized care for patients of all ages

Common complaints

  • Specific complaints are not prominently featured in available online public review summaries, which reflect high satisfaction.

In patients' words

"Dr West is an excellent physician. He is kind, and willing to take the time to listen to your concerns. He also follows up with the best care for your needs."

West Family Medicine Website

"I so appreciate the great care I receive at West Family Medicine. The Staff is amazing and I trust my Health in their hands."

West Family Medicine Website

"I love my NP Shayna at west family medicine :) she's very personable and feel like she genuinely listens to me"

Facebook Group: Life in Pocatello

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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