OB/GYN Clinic Pocatello Idaho - Health West
OB-GYN • Pocatello, ID
Ratings by platform
- Birdeye: 3.2/5 (31 reviews)
What patients say
Patients praise
- Some patients praised specific providers and nursing staff for being patient, knowledgeable, and kind.
- Positive feedback on the efficiency and kindness of reception and lab staff.
Common complaints
- Some patients reported dissatisfaction with office policies, such as mandatory in-person visits for prescription refills.
- Occasional reports of perceived rude or condescending behavior by some providers.
- Complaints regarding perceived upsell of services and billing practices.
In patients' words
"Dr. Kjos and her nurse, Stephanie are so patient, knowledgeable and kind. The receptionists and lab workers have always been efficient and kind."
— Birdeye review"I tried refilling my prescription omeprazole for acid reflux and told them I just seen them 6 months ago and they told me I HAD to see them in person or they wouldn't refill my medication. ... all they care about is money"
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