Health West, community dental clinic in Pocatello, Idaho
Dentistry • Pocatello, ID
Ratings by platform
- Birdeye (Health West Community Dental): 3.6/5 stars (20 reviews)
- Birdeye (Health West Pocatello): 3.2/5 stars (31 reviews (Health West Pocatello))
What patients say
Patients praise
- Friendly, professional, and knowledgeable staff
- Helpful receptionists and efficient lab workers
- Patient and kind care provided for patients with special needs
- Clean and functional facilities
Common complaints
- Dissatisfaction with billing and insurance procedures
- Reports of rude or condescending behavior by some providers
- Frustration over office policies regarding prescription refills
- Perception that services are focused on upselling rather than patient care
In patients' words
"Very great staff, treated my husband with love and respect b4 his passing. Thank you all."
— Birdeye user review"If I could give it 0 * I would! ... The whole time all the doctor did was try to up sell their services, all they care about is money."
— Birdeye user review"Absolutely abysmal. I had an appointment here once, and the doctor was downright rude and condescending."
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