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Berkshire Health Systems Urgent Care

Urgent Care • Pittsfield, MA

★★★★☆4.0/5173 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.0/5 (166 reviews)
  • Solv Health: 3.0/5 (7 reviews)

What patients say

Patients praise

  • Quick and efficient service
  • Professional and caring clinical treatment
  • Convenient and well-managed facility
  • Accurate diagnoses

Common complaints

  • Difficulty with administrative staff or communication (e.g., messages not being passed, patient portal issues)
  • Rude, unprofessional, or bad-tempered behavior by some staff members
  • Strict enforcement of cutoff times for patient registration/care

In patients' words

"Thank you very much for the Quick, Professional, Caring treatment I received... On the Mend, Thank you"

— Birdeye Review

"They will absolutely not see you after 7 pm... and they will have an attitude about it."

— Yelp Review

"The person I dealt with was... very unpleasant. This woman was bad tempered, loud, gossiping, rude..."

— PissedConsumer Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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