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Substance Use Resources - Pittsfield, MA

Addiction Treatment • Pittsfield, MA

★★★★☆4.3/543 reviews across 3 platforms

Ratings by platform

  • CleanSlate Pittsfield: 4.8/5 (31 reviews)
  • Spectrum Health Systems Inc.: 3.8/5 (7 reviews)
  • Brien Center - Keenan House: 2.2/5 (5 reviews)

What patients say

Patients praise

  • Compassionate and supportive nursing staff
  • Effective medication-assisted treatment (MAT) programs
  • Accessibility of services via public transport
  • Helpful one-on-one counseling and peer support opportunities
  • Convenient outpatient service models

Common complaints

  • Staff professionalism and attitude complaints
  • Difficulties with bureaucratic procedures and insurance hoops
  • Limited availability of specific medical or psychiatric support
  • Concerns regarding perceived lack of empathy and respect
  • Challenges with discharge planning and continuity of care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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