Pittsfield VA Clinic | VA Central Western Massachusetts Health Care
Specialty Care • Pittsfield, MA
Ratings by platform
- VA Central Western Massachusetts Healthcare System (parent system): 4.0/5 (VA SAIL quality rating) (N/A (system-wide composite))
What patients say
Patients praise
- modern and comfortable facility environment
- quality rating above national VA average
- patient satisfaction scores above national VA average
Common complaints
- difficulty contacting the care team
- difficulty navigating the telephone system
- increased wait time for appointments
In patients' words
"It's updated, it's newer, it's comfortable and appealing to the eyes."
— Pittsfield VA Nurse Assistant, The Berkshire Eagle"Regarding veterans, leaders said the patient advocate team addressed their complaints, which the most common were difficulty contacting their care team and navigating the telephone system."
— Department of Veterans Affairs Office of Inspector General Report (2025)More clinics in Pittsfield
Drug & Alcohol Addiction Treatment in Pittsfield - SaVida Health
Patients praise: Friendly and caring staff · Highly regarded medical and clinical personnel (doctors and nurse practitioners).
Primary Care/Internal Medicine Offices - Accepting New ...
Patients praise: thorough and sound medical advice · good listening skills and willingness to explain conditions.
Pittsfield, MA Alcohol Rehab Centers
Patients praise: Compassionate and professional staff at specific locations · Positive outcomes with medication-assisted treatment (MAT) programs.
Urgent Care - Berkshire Health Systems
Patients praise: Quick and efficient service · Professional and caring clinical treatment.
BHS Urgent Care - Pittsfield - Schedule a Visit
Patients praise: Quick and professional medical treatment · Friendly and caring staff members.
Substance Use Resources - Pittsfield, MA
Patients praise: Compassionate and supportive nursing staff · Effective medication-assisted treatment (MAT) programs.
Comparing your options?
Browse other clinics in Pittsfield, or filter by state and specialty to compare patient ratings.