Rehabilitation - Berkshire Health Systems
Outpatient Rehabilitation • Pittsfield, MA
Ratings by platform
- ProjectKnow.com (McGee Recovery Center): 3.8 out of 5 stars (based on 14 reviews) (14)
- DrRacheleEidelman.com (Center for Rehabilitation): Variable (based on anecdotal patient feedback) (3)
What patients say
Patients praise
- Expertise of therapists, particularly in specialized areas like pelvic floor health
- Effective, clear, and practical therapy exercises provided by some staff
- Compassionate and patient-centered approach reported by some patients
- Successful, short-term recovery outcomes in some substance abuse programs
Common complaints
- Reported poor performance compared to other inpatient rehab providers
- Challenges with billing accuracy and insurance communication
- Frustrations with administrative support (e.g., patient portals, phone support)
- Reports of rude or unprofessional staff behavior in some departments
- Concerns regarding limitations on treatment planning and long-term options in recovery programs
In patients' words
"Can't be trusted. I work for this hospital system and was told my physical therapy would be included, then when I got a bill in the mail everyone denied ever having told me."
— DrRacheleEidelman.com"They are not very Good,but its not a private rehab, they do their best, but are restricted by what a "NURSE PRACTIONER" NOT a DR!!!seriouslly!!!"
— ProjectKnow.com"Both therapists specialized in pelvic floor health and were extremely knowledgeable and professional."
— DrRacheleEidelman.comMore clinics in Pittsfield
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