Berkshire Family Practice Associates
Family Practice • Pittsfield, MA
Ratings by platform
- Vitals: 3.4/5 (Average across providers) (1 written review at the practice level)
What patients say
Patients praise
- Doctors are described as excellent and knowledgeable
- Some patients report positive experiences with specific providers
Common complaints
- Administrative problems and difficulty scheduling appointments
- Long wait times on hold and in the office
- Unhelpful or rude office staff interactions
- Difficulty with prescription refills and post-hospital follow-ups
In patients' words
"Extremely long wait time to see a doctor here. ... The office staff can be very rude and unhelpful. ... The past few years my experiences have been terrible."
— us.a-better-place.com"Both doctors I have had since going to family practice have been excellent and knowledgeable, the biggest gripe I have is that I have to call once a month for a prescription refill and have never..."
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