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Ellie Mental Health

Behavioral Health • Pittsfield, MA

★★☆☆☆2.0/51 review across 1 platform

Ratings by platform

  • Yelp: 2.0/5 (1 review)

What patients say

Patients praise

  • Warm and welcoming, non-clinical office environment
  • Availability of multiple counselors

Common complaints

  • Issues with billing and insurance copays
  • Poor communication and responsiveness from staff/reception
  • Unauthorized credit card transactions/billing issues
  • Difficulty scheduling and administrative incompetence

In patients' words

"The social worker i had a telehealth appointment with wasn't the problem as far as the session itself, the problem was that she told me that I would owe a $25 copay for visits when I know that my..."

— Yelp review for Ellie Mental Health, Pittsfield, MA

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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