Pittsfield - Berkshire MA Therapy - Ellie Mental Health
Behavioral Health • Pittsfield, MA
Ratings by platform
- Yelp: 2.0/5 stars (1 review)
What patients say
Patients praise
- Warm and welcoming, non-clinical office environment
- Availability of multiple counselors
Common complaints
- Issues with billing and insurance copays
- Poor communication and responsiveness from staff/reception
- Unauthorized credit card transactions/billing issues
- Difficulty scheduling and administrative incompetence
In patients' words
"The social worker i had a telehealth appointment with wasn't the problem as far as the session itself, the problem was that she told me that I would owe a $25 copay for visits when I know that my..."
— Yelp review for Ellie Mental Health, Pittsfield, MAMore clinics in Pittsfield
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