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Pain Management - Rapid City

Orthopedics / orthopedic injury & pain clinicsPierre, SD

★★★★★4.8/51,863 reviews across 3 platforms

Ratings by platform

  • PainClinics.com (Dr. Tyler A. Ptacek): 4.9/5 (343)
  • PainClinics.com (Monument Health Pain Management): 4.9/5 (694)
  • Sanford Health (Dr. Trevor Anderson): 4.7/5 (826)

What patients say

Patients praise

  • Compassionate and attentive care from doctors and medical providers
  • Effective pain management and personalized treatment plans
  • Professional and friendly atmosphere reported by many patients
  • High patient satisfaction ratings for specific providers

Common complaints

  • Difficulties reaching clinics via phone (long wait times, voicemails)
  • Concerns regarding billing practices and insurance information accuracy
  • Reports of rude or uncompassionate behavior by some administrative or medical staff

In patients' words

"Dr Ptacek is an amazing pain management provider. He takes time to listen to his patients and will keep trying to find the source of your pain, if not evident. Dr Ptacek and his team are highly compassionate."

PainClinics.com patient review

"Many patients praise the caring nature of the team, highlighting their concern and genuine effort to help manage pain effectively. ... Some customers note difficulties in reaching the clinic via phone, often encountering voicemail which hampers timely communication."

Wheree review summary for Monument Health Pain Management

"The front desk staff told me they accepted my insurance and charged me a copay. I then find out that they did NOT accept my insurance and I in turn got slammed with a huge bill."

TrustReviewers.com review regarding Black Hills Orthopedic & Spine Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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