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Avera Family Medicine

Family medicine clinics • Pierre, SD

What patients say

Patients praise

  • attentive, thorough, and compassionate medical providers
  • nursing staff praised for warm and welcoming attitudes
  • efficient scheduling and communication processes
  • effective treatment and clear explanations of health conditions

Common complaints

  • concerns regarding pain management policies
  • complaints about administrative/billing processes
  • isolated reports of rude or condescending staff interactions
  • criticism regarding provider bedside manner in specific instances

In patients' words

"Dr. Richardson is always very attentive to concerns with helpful advice."

— Avera.org Patient Survey

"I absolutely adore Dr. Wickersham. She is so open and easy to visit with, and she is great at explaining things. I never feel rushed or hurried when I visit with her..."

— Avera.org Patient Survey

"Horrible pain management treatment. They won't give strong enough pain medication. To even people that have serious problems. Not everyone is a drug addict."

— Third-party review site

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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