Avera Family Medicine — Pierre, SD
Family medicine clinics • Pierre, SD
Ratings by platform
- Avera.org (Internal Post-visit Surveys): 4.9 out of 5 stars (348 ratings (Dr. Michael Richardson))
- Avera.org (Internal Post-visit Surveys): 4.9 out of 5 stars (54 ratings (Dr. Jenna Wickersham))
What patients say
Patients praise
- attentive, thorough, and compassionate medical providers
- nursing staff praised for warm and welcoming attitudes
- efficient scheduling and communication processes
- effective treatment and clear explanations of health conditions
Common complaints
- concerns regarding pain management policies
- complaints about administrative/billing processes
- isolated reports of rude or condescending staff interactions
- criticism regarding provider bedside manner in specific instances
In patients' words
"Dr. Richardson is always very attentive to concerns with helpful advice."
— Avera.org Patient Survey"I absolutely adore Dr. Wickersham. She is so open and easy to visit with, and she is great at explaining things. I never feel rushed or hurried when I visit with her..."
— Avera.org Patient Survey"Horrible pain management treatment. They won't give strong enough pain medication. To even people that have serious problems. Not everyone is a drug addict."
— Third-party review siteMore clinics in Pierre
Why Multi-Specialty Medical Groups Have Superb Patient Care -
Patients praise: Doctors take time to listen, answer questions, and do not rush patients · Patient care described as caring/compassionate and professional.
Pierre Eye Clinic - Pierre, SD
Patients praise: professional and prompt staff · clear communication regarding vision health and prescriptions.
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