Why Multi-Specialty Medical Groups Have Superb Patient Care -

Patients praise

• Doctors take time to listen, answer questions, and do not rush patients
• Patient care described as caring/compassionate and professional
• Collaboration/coordination advantages of multi-specialty groups (physicians share information and work as a team)
• High-quality care supported by research showing higher-quality care in large multispecialty groups and generally positive patient experience

Common complaints

• Limited negative feedback found in the provided review excerpts; one complaint mentions the front office not answering the phone and not returning calls as promised