Optometrist Philadelphia | Eye Doctor & Eye Care in ...
Optometry • Philadelphia, PA
Ratings by platform
- Healthgrades (Dr. Dat Duong): 5.0/5.0 (35)
- Healthgrades (Dr. Andrew Gurwood): 4.9/5.0 (46)
- Zocdoc (Dr. Archima Major): 4.74/5.0 (273)
- Zocdoc (Dr. Kathy Nguyen-Duong): 4.96/5.0 (67)
- Birdeye (Philadelphia Eye Associates): 4.8/5.0 (556)
- WebMD (Dr. Michael Sulewski): 3.5/5.0 (21)
- Birdeye (Dr. Jon Peet): 2.3/5.0 (15)
What patients say
Patients praise
- High clinical expertise and professional knowledge of optometrists and ophthalmologists
- Thoroughness of eye exams and clearly explained results
- Warm, welcoming, and efficient office environments in highly rated practices
- Strong, attentive bedside manner from many individual doctors
- Convenient scheduling and user-friendly online booking options
Common complaints
- Long wait times for appointments and during visits
- Poor administrative communication, including difficulty reaching staff by phone or getting calls returned
- Rude or unprofessional behavior from non-doctor support staff
- Instances of perceived lack of bedside manner, arrogance, or dismissive attitudes from some providers
- Concerns regarding post-surgical outcomes, follow-up, or accountability for complications
In patients' words
"Other than the rather long wait time, I highly recommend Dr. Major. She makes you feel at ease and is very thorough."
— Zocdoc (Dr. Archima Major review)"Dr. Sherman gets 5 stars. Customer service is deplorable. You can ONLY leave a voice mail... and sometimes wait hours for a return call."
— Birdeye (Philadelphia Eye Associates review)"Had cataract surgery with Dr Peet which went well and I liked him initially. I have had a problem with the eye and I have called his office No less than 10 times. Zero call back from Dr Peet or office."
— Birdeye (Dr. Jon Peet review)"Dr Goldman has no bedside manner. I felt so terrible after my visit with him, I nearly had a nervous breakdown."
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