Chestnut Hill Eye Associates
Optometry • Philadelphia, PA
What patients say
Patients praise
- High clinical expertise and professional knowledge of optometrists and ophthalmologists
- Thoroughness of eye exams and clearly explained results
- Warm, welcoming, and efficient office environments in highly rated practices
- Strong, attentive bedside manner from many individual doctors
- Convenient scheduling and user-friendly online booking options
Common complaints
- Long wait times for appointments and during visits
- Poor administrative communication, including difficulty reaching staff by phone or getting calls returned
- Rude or unprofessional behavior from non-doctor support staff
- Instances of perceived lack of bedside manner, arrogance, or dismissive attitudes from some providers
- Concerns regarding post-surgical outcomes, follow-up, or accountability for complications
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