Philadelphia Eye Associates
Optometry • Philadelphia, PA
Ratings by platform
- Birdeye: 4.8/5 (556 reviews)
- Doctible: 4.9/5 (51 reviews)
- Penn Medicine: 4.8/5 (1,855 reviews)
- Healthgrades: 4.9/5 (13 reviews)
What patients say
Patients praise
- Highly skilled, knowledgeable, and thorough doctors
- Compassionate and patient-focused care
- Clear explanations of conditions and treatments
- Friendly and professional staff interactions
- Effective treatment and accurate diagnoses
Common complaints
- Inefficient office management and scheduling delays
- Long wait times for appointments and in the waiting room
- Difficulty reaching a live person by phone for appointment changes
In patients' words
"Dr. Sherman gets 5 stars. Customer service is deplorable. You can ONLY leave a voice mail (no such thing as reaching a live person) and sometimes wait hours for a return call."
— Birdeye review for Philadelphia Eye Associates"the wait times to see this provider are 2hrs plus from the time of the appointment. the provider was great but i would tell anyone to expect consistently long wait times."
— Penn Medicine patient review for Dr. Christina Moon"I wouldn't trust anyone else with my eyes. It's a very warm and inviting experience from the moment you step through the doors."
— Doctible review for Dr. Victor J. Barouh"He is thorough, explains exactly what is going on in a way that you can understand and exhibits the kind of compassion that seems to be rare these days. He is a wonderful human being and a fabulous doctor."
— Vitals review for Dr. Edward W. GernerMore clinics in Philadelphia
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