WellMed at Pharr, Pharr, TX
Primary Care • Pharr, TX
Ratings by platform
- Healthgrades: 1.0 out of 5 stars (1 review)
- Birdeye: Not explicitly stated, but noted as having 13 reviews (13 reviews)
What patients say
Patients praise
- Friendly and knowledgeable doctors/providers (specifically Dr. Bermudez and NP Norma Washington)
- Welcoming office environment reported by some patients
- Effective communication and thorough explanations from certain providers
Common complaints
- Rudeness and dismissiveness from front desk staff
- Long phone wait times and difficulty reaching the office via phone
- Perceived decline in service quality in recent years
- Some patients report feeling rushed during appointments
In patients' words
"The service has declined terribly in the past few years. The front desk, as well as my mom's doctor have been terrible. They have been rude and dismissive."
— LocalityBiz user review"I have been a patient of Dr. Bermudez since 2003... His staff at his office is amazing from the front to the back. All of his doctors are very patient, understanding, and they take the time to listen to you."
— LocalityBiz user review (T. Gray)"People at the desk don't care at all (I believe that is the biggest problem)the doctors are fine. but getting past the desks is problematic."
— Healthgrades user reviewMore clinics in Pharr
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