
Pharr | Sam Houston Blvd - MyCare Medical Group
Primary Care • Pharr, TX
Ratings by platform
- WebMD Care: 4.0 out of 5 stars (based on 64 ratings for a specific provider at this location) (64 ratings, 1 written review)
What patients say
Patients praise
- Some patients found the providers helpful and patient during their clinical visits
- Positive feedback regarding individual physicians in certain contexts
Common complaints
- Difficulties with office staff and customer service, including reports of rude behavior
- Challenges with appointment scheduling, walk-in availability, and communication regarding clinic policies
- Issues with prescription transfers and follow-up care coordination
- Management and internal communication concerns mentioned in employee reviews
In patients' words
"Staff is always very rude every time I’ve gone... The skinny girl with the long fake eyelashes is by farthest the rudest of them off. I heard how she expresses herself about the patients and the way she speaks like she’s so unbothered and doesn’t seem to have empathy for patients is astonishing."
— LocalityBiz (Patient Review)"It’s been three days since the visit to the doctor and after multiple calls and attempts by pharmacies and myself to transfer the prescription, they’ve yet to make it available... Otherwise, my experience was decent and I felt the the doctor was helpful and patient."
— LocalityBiz (Patient Review)"Always stressful, from being diagnosed with lyme disease to getting home with missing meds, to being told they will do something and I need to make a lot of calls to get it done, to have to make several trips to clinic and pharmacy etc. Have not met dr not even once."
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