McAllen - CareNow Urgent Care
Urgent Care • Pharr, TX
Ratings by platform
- bdir.in (McAllen - Nolana Ave): 4.6/5 (269)
- bdir.in (Edinburg-McAllen - E Trenton Rd): 4.7/5 (550)
- ComplaintsBoard (Corporate-wide): 1.0/5 (1 (on this site))
What patients say
Patients praise
- Warm and welcoming environment
- Professional and helpful front desk staff in some instances
- Doctors/nurses who take time to explain treatment plans thoroughly
- Efficient and quick service noted by some patients
Common complaints
- Billing issues, specifically unauthorized credit card charges and billing without warning
- Unprofessional, rude, or dismissive staff and medical personnel
- Inconsistent or ineffective medical treatment and care
- Difficulty communicating with billing departments and management
- Long wait times for appointments and follow-up communication
In patients' words
"Now we are 10/23/2025 and I was just billed 136 dollars from them without warning. ... This is fraud; outright fraud. You try calling their service lines and it’s a run around with the automated system until you’re finally greeted someone that’s extremely rude."
— LocalityBiz (Review of Edinburg-McAllen location)"The front desk lady and medical assistant was so professional and helpful. The doctor is saw was very professional and listened to my concerns. He wasn't in a hurry to get me out of there like other places."
— LocalityBiz (Review of Edinburg-McAllen location)More clinics in Pharr
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