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Poplar Springs Hospital | Petersburg, VA Behavioral Health ... logo

Poplar Springs Hospital | Petersburg, VA Behavioral Health ...

Psychiatric CarePetersburg, VA

★★☆☆☆1.7/512 reviews across 2 platforms

Ratings by platform

  • Vivian Health: 1.6/5 stars (based on 12 reviews) (12 reviews)
  • HospitalCostData (based on CMS data): Value Score C (52/100) (N/A)

What patients say

Patients praise

  • some positive feedback on specific programs like PHP
  • isolated reports of caring staff and positive experiences

Common complaints

  • reports of unsafe, violent, or dangerous environment
  • concerns regarding staff being overwhelmed, unprofessional, or uncaring
  • allegations of abuse, neglect, and lack of proper medical attention
  • complaints about poor communication and unresponsiveness from case managers
  • concerns regarding inappropriate medication management or lack of access to therapy
  • reports of poor facility conditions, including lack of cleanliness

In patients' words

"Extremely unsafe environment. Staff injuries all the time from patients that either just got out of prison or fought the police. Never enough staff."

Vivian Health (Staff Review)

"I have severe PTSD from it. My roommate sexually assaulted and harassed me... The staff? They didn't care. They were abusive."

Network of Care (Patient Review)

"The nursing staff seemed uncaring and overwhelmed. There were frequent fights between the patients. At times I was afraid and this didn't help my condition."

Caring.com (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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