OBGYN Services - Bon Secours Health System - FindHelp.org
Obstetrics & Gynecology (Prenatal Care) • Petersburg, VA
Ratings by platform
- U.S. News & World Report: 5/5 (Patient Experience rating for OBGYN group) (80 reviews)
- WebMD: 5.0/5.0 (for Dr. Zvonko Spasic) (39 ratings, 7 reviews)
- Hospital-wide ratings (Healthgrades, U.S. News, CareTransparency, SeniorHealthDatabase): Varies significantly (ranges from 54% to 85% recommendation rates across different platforms) (N/A)
What patients say
Patients praise
- High praise for individual physicians for their clinical competence and bedside manner
- Patients appreciate doctors who take time to explain conditions and treatments effectively
- Supportive nursing and clinical staff often described as kind and memorable
- Some long-term patients report high satisfaction and a sense of being treated like family
Common complaints
- Difficulty reaching the office via phone, including issues with automated systems and lack of follow-up on voicemails
- Reports of feeling rushed during appointments due to high patient volume
- Mixed feedback on administrative efficiency and staff responsiveness
In patients' words
"This place absolutely SUCKS at answering the phone... I left a voicemail a WEEK ago trying to see if I could reschedule my appointment... and I got ZERO feedback."
— LocalityBiz patient review"Dr Spasic and Megan are the best!!! They make you feel like family and not like just another patient coming in and out."
— WebMD patient review for Dr. Zvonko Spasic"The Dr listened and explained things exceptionally well and made me feel comfortable over my concerns."
— Vitals patient review for Dr. Keith RobertsMore clinics in Petersburg
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