
Virginia South Psychiatric & Family Services, P.C.
Psychiatric Care • Petersburg, VA
Ratings by platform
- Birdeye: 3.7/5 (264 reviews)
- MapQuest/Yelp: 1.0/5 (5 reviews)
What patients say
Patients praise
- Some patients have found specific counselors or psychiatrists to be available and caring
Common complaints
- Difficulty reaching staff by phone
- Poor communication and responsiveness
- Long wait times and overbooking/double-scheduling issues
- Frustrating experiences with prescription refills and continuity of care
- Perception of being treated as a number or rushed through appointments
- Staff rudeness
In patients' words
"As long as you NEVER have to call things are fine. Appts every few months. Refills like clockwork. The minute you have to call you’ll NEVER hear back and things will spiral from there."
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