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Virginia South Psychiatric & Family Services, P.C.: Home

Psychiatric CarePetersburg, VA

★★★★☆3.6/5269 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.7 out of 5 stars (264 reviews)
  • MapQuest/Yelp: 1.0 out of 5 stars (5 reviews)

What patients say

Patients praise

  • Some patients have found specific counselors or psychiatrists to be available and caring

Common complaints

  • Difficulty reaching staff by phone
  • Poor communication and responsiveness
  • Long wait times and overbooking/double-scheduling issues
  • Frustrating experiences with prescription refills and continuity of care
  • Perception of being treated as a number or rushed through appointments
  • Staff rudeness

In patients' words

"As long as you NEVER have to call things are fine. Appts every few months. Refills like clockwork. The minute you have to call you’ll NEVER hear back and things will spiral from there."

Birdeye review

"Rude Staff. Long wait. Feel like a number because the doctor constantly ask "what did we do last time"."

MapQuest (citing Yelp) review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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