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Heartland Health Services - Primary Care in Peoria IL

Primary CarePekin, IL

★★★☆☆3.1/569 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.1 out of 5 stars (69 reviews)
  • Facebook: 58% recommend (17 reviews)

What patients say

Patients praise

  • Some staff and individual providers are described as caring and thorough
  • Accessible care for those needing walk-in options
  • Positive experiences with specific departments like gynecology and checkups

Common complaints

  • Poor communication and difficulty scheduling appointments
  • Staff and provider unprofessionalism, including dismissive behavior
  • Concerns regarding quality of care and medical decision-making
  • Wait times and administrative frustrations

In patients' words

"GO ANYWHERE ELSE THERE IS NO COMPASSION HERE"

LocalityBiz - Heartland Health Services Knoxville review

"She gentle, caring, patient and thorough in all of the work that she does. She also takes time to listen and explains things. I’ve never had that in any of the gynecologist offices I’ve been to."

LocalityBiz - Heartland Health Services Tazwood review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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