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Springfield Clinic Peoria Women's Health

Obstetrics and Gynecology • Pekin, IL

What patients say

Patients praise

  • Knowledgeable and professional providers
  • Compassionate and friendly staff in certain departments
  • Thorough explanations during appointments
  • Helpful scheduling assistance in some instances

Common complaints

  • Long wait times for appointments and lab work
  • Issues with communication and returning patient calls
  • Reports of rude staff interactions
  • Frustration regarding rescheduling appointments

In patients' words

"Generally, have had good experiences here but waiting over an hour to do lab work is pretty unacceptable."

— Wanderlog review

"The staff there are usually rude, wait time is ridiculous, and communication is awful."

— LocalityBiz review

"From the moment I stepped up to the receptionist desk, who were just wonderful, till the few minutes I was in a room with an amazing Nurse... Dr. Silva, who was kind, absolutely wonderful,efficient, and answered all my questions."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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