Heartland Community Health Clinic dba Health Services at Olt in Pekin
Obstetrics and Gynecology • Pekin, IL
Ratings by platform
- BirdEye: 3.1 out of 5 stars (69 reviews (aggregate for the provider organization))
What patients say
Patients praise
- Specific providers/PAs noted as caring, thorough, and attentive
- Staff reported as friendly and personable by some patients
- Positive experiences with gynecological care
Common complaints
- Incompetent or unhelpful office/phone staff
- Perceived issues with doctor-patient interaction and care quality
- Reports of medication management dissatisfaction
- Frustration with administrative processes
In patients' words
"Dr. Zac is great. So is his staff, however, the office on Olt. Ave. Is terrible. Incompetent staff and doctors. Complete lack of care for patients. Selfish, lazy people who answer the phone. Very, very, very frustrating."
— LocalityBiz user review"I love coming to Heartland in Pekin for my checkups and visits for any gynecological things. Dr. Maddie is the best. She gentle, caring, patient and thorough... I’ve never had that in any of the gynecologist offices I’ve been to. She is truly a Godsend."
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