Springfield Clinic Pekin (Formerly ICPR) | Primary Care & Physical ...
Physical Therapy • Pekin, IL
Ratings by platform
- Birdeye (for Springfield Clinic Pekin Podiatry): 4.7 out of 5 stars (42 reviews)
- WebMD (for Dr. Volkan Sumer): 4 out of 5 stars (23 ratings)
- Better Business Bureau (BBB): A+ rating (Not BBB Accredited)
What patients say
Patients praise
- Friendly and caring staff
- Approachable and professional physicians/providers
- Personalized patient attention compared to larger medical groups
- Effective treatment outcomes
Common complaints
- Difficulties in scheduling appointments
- Unresponsive communication/failure to return calls
- Occasional reports of rude or condescending behavior from specific providers
In patients' words
"I would leave a 100 star review if I could! The women at at the counter Mandy and Rhonda are amazing and Cody Beer is the best doctor I have ever had."
— LocalityBiz (Review for ICPR Family Practice)"Called three times to make a very short appointment, first I got blindly transferred to an answering machine... The staff's customer service skills have tanked since I've last been."
— A-Better-Place.com (Review for ICPR Family Medical)"They all greeted me with a smile and made me feel like they were happy to see me. It’s a breath of fresh air to see so much harmony in one department."
— Springfield Clinic News (Patient review of Physical Therapy services)More clinics in Pekin
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